Frequently Asked Questions:

Q: How do viruses get onto a computers ?

A: Viruses are frequently embedded in emails and web site pages.  When a user opens or accepts internet application downloads, the virus is permitted to pass onto their machine.  One of the best ways to prevent viruses is by installing Antivirus or Spyware software. The user also needs to regularly update definition and pattern files.


Q: Why should I backup my system?

A: A system backup is an excellent way to manage virus infections and maintain a static system state. A backup is also a quick way to recover from a complex hardware or software failure.  Always keep backups in a fireproof safe offsite.


Q: What type of IT security checks can be done for my business?

A: IT Security checks come in many forms. A physical security can guard against unwanted access to the equipment or damages to the computers. Software security includes user access to proprietary files and information.  Security is one of the more important considerations as a small business owner, especially with identity crimes on the rise. 


Q: Can an older computer be upgraded?

A: Yes, many older computers can be upgraded. The two most common are hard drives and memory.  Random Access Memory (RAM) is one of the quickest ways to improve computer performance and a new hard drive can increase storage space.


Q: How can I add wireless networking access ?
A:
Wireless access points (WAP) are one way to expand your network and provide mobile network access. One way is to install a wireless router onto your existing LAN network. Modern WAP routers have improved security and configurable.


Q: Will Cyber-Comps work on personal    computers ?
A:
Yes, we will work on personal computers.  We can do the repair one of two ways. We can send a technician to your home, or we can pick up your computer and do the repairs back at our facility.


Q: Does Cyber-Comps offer training ?
A:
Yes, we do offer basic user training. Please contact us and we can make arrangements to discuss your training requirements. 

 

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(302)294-0264

Mailing Address:

116 Miners LN
Newark, DE 19713